Frequently Asked Questions

This Agreement was last modified on 27 January 2018.

How will I receive the email confirmation?

The order confirmation email will be sent automatically soon as the order is placed which will be less than 60 seconds and sometimes it could go to the Junk/Spam folder in error. Please check all your email folders to ensure the confirmation is been received.

What will be the available payment methods?

We accept all the major debit and cards through the Strip and also PayPal facility on place.

What is the delivery charge?

We have hassle free delivery charges, Items value up to £39.99 will cost 4.99 and the items above £40 will be free of cost.

What will happen after the ordering?

Soon as your order, you will receive a confirmation email regarding the order you placed. The ordered item will be pciked by the qualified courier and when the courier tries to deliver the item, they will contact you via Phone, Email or Text to deliver the item on the particular day. Some deliveres might take a whole full day so it is impossible to give the exact time slot.

What will be the Delivery time

Smaller items will be sent by the courier and will take up to 7 working days to complete the delivery whereas Medium sized items will take up to 14 working days. The Large times will require 2 man to be booked and will take up 2 weeks to complete delivery. Some of the items might take up to 21 days to complete the delivery.

Is the Customer's data protected?

We never hold the Customer's financial details and always take the customer's data very seriously so we guaranteed safety of our customer's information. Bulltrader provides 256 bit SSL encryption to its users which ensures 100% safe for the customers to use their card details.

Do we delivery outside UK mainland?

We normally don't deliver outside the UK mainland but you can always contact us to know the time and cost incase it is required. Some of our product page consist the delivery information.